Privacy Policy

Last updated: September 24, 2026

1. Introduction

This Privacy Policy describes how iDeliver collects, uses, and protects your personal information when you use our platform. By using iDeliver, you consent to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

• Account information: name, email address, and password (stored as a secure hash).
• Business data: business names, order details, customer information, and delivery records you enter into the platform.
• Integration data: API tokens, OAuth credentials, and sync settings for connected platforms (encrypted at rest).
• Usage data: login timestamps, activity logs, and feature usage for security and performance monitoring.
• Communication data: WhatsApp conversation content processed by the AI agent on your behalf.

3. How We Use Your Information

We use collected information to:

• Provide and maintain the iDeliver platform and its features.
• Process orders, manage deliveries, and automate workflows on your behalf.
• Sync data with your connected third-party platforms (Google Sheets, Shopify, etc.).
• Ensure security, prevent fraud, and enforce our terms of use.

4. Data Security

We implement industry-standard security measures including encrypted data storage, CSRF protection, prepared statements against SQL injection, brute-force login prevention, and secure session management. API tokens and OAuth credentials are encrypted using AES-256-GCM before storage.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. Data is shared only with the third-party platforms you explicitly connect (e.g., Google Sheets, Shopify, WhatsApp) and only to the extent necessary to provide the integration service.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

You have the right to access, correct, or delete your personal information. You may also request a copy of your data or withdraw consent for data processing. To exercise these rights, contact us through the platform.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes through the platform or via email. Continued use of iDeliver after changes constitutes acceptance of the updated policy.